Privacy Policy and Terms of Service

Please review these policies before using Puzzlegram.

Acceptance

By visiting Puzzlegram or purchasing a puzzle, you agree to these policies. If you do not agree, please refrain from using the site.

Information We Collect

We collect information you provide (such as name, email, shipping details) to fulfill your order and support your experience. We do not store full payment details; payments are processed securely by our payment provider.

How We Use Information

  • Process and deliver your orders
  • Provide customer support and updates
  • Improve our products and website
  • Send transactional emails related to your order

Cookies

We use cookies to remember preferences and improve site performance. Some third parties (e.g., analytics) may set cookies to help us understand site usage.

Sharing

We do not sell or trade your personal information. We may share data with trusted service providers who help operate Puzzlegram (payments, hosting, analytics) under confidentiality obligations.

Refunds and Cancellations

Orders are processed quickly. If you need to change or cancel an order, please contact us as soon as possible at [email protected] and we will do our best to help.

Children

Puzzlegram is intended for individuals 13 and older. We do not knowingly collect information from children under 13.

Links to Other Sites

Our site may contain links to third-party sites. We are not responsible for their content or privacy practices.

Changes

We may update these policies from time to time. Material changes will be posted on this page with an updated date.

Contact

Questions about these policies? Email us at [email protected].

Last updated: January 6, 2026.